Returns & Exchanges
At 70Cigars, we strive for complete satisfaction with every purchase. If you are not entirely happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal to provide your order number and the reason for the return.
- 2.Prepare the Package
Ensure the cigars remain in their original humidified packaging or sealed box to maintain product integrity during transit.
- 3.Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 3-5 business days.